Good to know

Frequently asked questions

Are your lab-grown diamonds real?

Yes. Our lab-grown diamonds are real diamonds with the same physical, chemical, and optical properties as mined diamonds — the same brilliance and durability, with a more responsible origin.

Are your diamonds certified?

Every Aigiri diamond is IGI or GIA certified, guaranteeing authenticity, cut quality, and ethical sourcing. Your certificate arrives with your piece.

Can I customise metal, size, and diamond options?

Yes. Many designs can be tailored to your preferred metal, ring size, and diamond specifications. For fully bespoke pieces, book a consultation with our atelier team.

How long does delivery take?

Ready-to-ship pieces typically arrive within 5–7 business days across India with complimentary insured shipping. Custom and made-to-order pieces may take longer — we will confirm timelines at checkout.

What is your return and exchange policy?

We accept returns and exchanges within 15 days of delivery for unworn pieces in original condition. Bespoke, engraved, and final-sale items are excluded. Contact our team to initiate a return.

Do you offer warranty / hallmark?

All Aigiri gold jewellery is BIS hallmarked. We stand behind our craftsmanship with a warranty against manufacturing defects — details are included with every purchase.